Terms of service

 

Terms of Service

Welcome to Elkii! By visiting or shopping at www.elkii.com.au (the “Site”), you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Site.

2. Products & Orders

  • All products, descriptions, and prices are subject to change without notice.

  • We reserve the right to refuse or cancel any order if we suspect fraud, pricing errors, or policy violations.

  • Colors and images are displayed as accurately as possible, but actual product shades may vary slightly.

3. Payment & Billing

  • We accept major credit cards, debit cards, and other payment methods displayed at checkout.

  • You agree to provide current, complete, and accurate billing information.

4. Shipping

  • Processing and delivery times are estimates and may vary.

  • Once shipped, risk of loss passes to you. Please double-check your shipping address when ordering.

5. Returns & Refunds

  • Our Refund Policy forms part of these Terms.

  • We do not issue refunds due to user error (e.g., incorrect application), as we provide detailed instructions and tutorial videos.

  • For defective or incorrect items, please follow the steps in our Refund Policy.

6. Intellectual Property

All content on this Site—including text, graphics, logos, images, and product names—is the property of Elkii or its licensors and protected by copyright and trademark laws. You may not reproduce or use our content without written permission.

7. User Conduct

You agree not to:

  • Use the Site for unlawful purposes.

  • Attempt to interfere with or disrupt the Site’s operation.

  • Copy, distribute, or exploit our content without authorization.

8. Limitation of Liability

To the fullest extent permitted by law, Elkii is not liable for any indirect, incidental, or consequential damages arising from your use of our Site or products. Our total liability for any claim shall not exceed the amount you paid for the product.

9. Warranties

All products are provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose.

10. Indemnification

You agree to indemnify and hold harmless Elkii, its owners, employees, and partners from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Governing Law

These Terms and your use of the Site are governed by the laws of Australia, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the Site means you accept the revised Terms.

Contact Us
Questions about these Terms? Email us at hello@elkii.com.au.